Returns & Refunds

Due to the sensitive nature of face masks, all face masks will NOT be accepted for return. Thank you for your understanding.

Please inspect all the items upon receiving your order. If any item is damaged, missing parts, or if you receive any wrong item, please contact us at info@pinpiemask.com within 30 days of your purchase, so that we can evaluate the issue and make it right.

Shipping and delivery fees are non-refundable.